Part 1: Products, Fitment and Quality
Q1: How do you verify the correct automotive glass?
A1: We check vehicle, model year, ARG/OE reference, glass position, camera, rain sensor, heating, antenna, tint, moulding, and other configuration details against the requested SKU. Final installation and any ADAS calibration must be completed by qualified local professionals.
Q2: Are all products OE/OEM or made by one brand?
A2: No blanket brand or OE claim applies to every product. Brand, manufacturer, origin, markings, configuration, and available supporting documents are confirmed for each SKU and quotation.
Q3: What certifications are available?
A3: Applicable safety markings and documents depend on the product, manufacturer, and destination market. We verify document availability for the quoted SKU before order confirmation.
Part 2: Ordering
Q4: Who do you work with?
A4: BBX serves B2B automotive glass importers, wholesalers, distributors, and warehouses.
Q5: Is there a fixed minimum order quantity?
A5: MOQ depends on the SKU, stock status, partner-factory requirements, packing plan, and order mix. We confirm it in each quotation.
Q6: What information should I send for a quote?
A6: Please provide your company and buyer type, destination country or port, vehicle and model year, ARG/OE reference, required configuration, estimated quantity, purchase timing, and any photos or documents available.
Part 3: Commercial Terms and Shipping
Q7: What payment terms do you offer?
A7: Payment terms are agreed for each order and stated in the proforma invoice or sales contract. Do not send payment until the beneficiary details and order documents are verified.
Q8: Do you ship internationally?
A8: We coordinate export packing, consolidation, and shipment planning for supported destinations. Incoterms, freight, transit time, customs requirements, and insurance are confirmed per quotation.
Part 4: Documents and Samples
Q9: What do the reports shown on the website prove?
A9: Website reports are document samples only. They do not prove that every BBX-sourced product carries the same certificate. The applicable manufacturer, product, standard, certificate number, validity, and supporting documents must be checked for the quoted SKU.